Embarkation and Disembarkation

  • A MICE pod issued to guests upon embarkation for tracking
  • Mandatory COVID-19 Antigen Rapid Test (ART) prior to embarkation for all guests.
  • Mandatory temperature screening and pre-boarding health declarations for all guests.
  • Staggered check-in times and disembarkation to minimise overall crowd congestion.
  • Infrared fever screening system at the ship gangway.
    Higher frequency cleaning with increased levels of sanitisation and disinfection at the ship gangway and passenger walkways.
  • Stringent checks for all embarking individuals including crew travel documents.
  • Mandatory online check-in.
  • Additional waiting areas for cruise boarding and disembarkation.
  • Compliance with all local port and health authorities’ regulations.
100 per cent external fresh air is filtered and supplied to each guest and crew cabin.

Dream Cruises

Fresh air

  • 100 per cent external fresh air is filtered and supplied to each guest and crew cabin, and onboard public areas.
  • No re-circulation of air between cabins or within the ship.
  • Air filters and cooling coils thoroughly checked, cleaned and replaced to ensure healthy air quality.

Guest accommodations

Higher frequency cleaning with increased levels of sanitisation and disinfection in guests’ cabins with hospital grade disinfectants, including:

  • Twice daily wipe-down of guest cabins and guests cabin corridors.
  • Fogging of vacant guest cabins and guests cabin corridors.
  • Clean and disinfect guest bathrooms with heavy duty alkaline bathroom cleaner and disinfectant.
  • Timely removal of food items from cabins to prevent spoilage and cultivation of microorganisms and bacteria.
  • Timely housekeeping cabin turnover; bedsheets and linens professionally cleaned and disinfected at high temperatures.
  • Injection of diluted cleaning solution into drains to avoid clogged pipes and preventing bacterial growth.
  • In case of sickness, thorough cleaning and disinfection with hospital grade disinfectant and fogging the cabin after.
All public areas on board will undergo a two-tier sanitisation process with thorough cleansing, fogging and wiping.

Dream Cruises

Public Areas

All public areas on board will undergo a two-tier sanitisation process with thorough cleansing, fogging and wiping using hospital grade disinfectant. Onboard venues cleaning frequency:

  • Elevators: Every two hours
  • Public areas and facilities: Two – 10 times daily
  • Spa and amenities: Minimum twice daily
  • Other public areas: To adjust disinfection frequency accordingly

Common public areas will be sanitized from once daily to four times daily and frequent touchpoints such as handrails, lift buttons, table-tops, door handles etc. will be sterilised every hour or more during peak hours (embarkation and disembarkation time, returning from shore excursions, meal periods).

Frequent usage of heavy-duty neutral PH floor-cleaning agent to disinfect all floor areas of the ship

Sanitiser dispensers available at various public areas and crew members stationed at key onboard venues to provide hand sanitation.

Guests are to practice social distancing.

All guests are required to wear a face mask except when dining and engaging in sports activities.

Food Hygiene

  • Restaurants and bar areas, including galleys, will be cleaned and sanitised three times daily, during and after service.
  • Guests are encouraged to wash hands before entry and use sanitiser dispensers available at food and beverage outlet entrances/exits.
  • Seating arrangements with ample spacing to allow social distancing.
  • Disposable cutlery will be provided upon request.
    Self-service at buffet restaurants will be suspended. All food and beverage will be served to guests by crew members wearing face masks and disposable gloves.
  • Stringent procurement guidelines will be enforced and product sourcing from highly affected regions will be strictly prohibited.